Simple Water Damage Restoration is a free referral matching service created to connect property owners with independent third-party mitigation, drying, and restoration contractors. We are not direct general contractors, nor do we perform direct remediation work. By using our website or phone referral service, you acknowledge and agree to the terms below.
1. Acceptance of Terms
By visiting, viewing, or interacting with simplewaterdamagerestoration.com (the "Site"), or calling our toll-free phone number 888-841-3845, you agree to be bound by these Terms and Conditions ("Terms"), our Privacy Policy, and any additional guidelines posted on this Site. If you do not agree to these Terms, you must discontinue your use of our site and referral services immediately.
2. Description of Referral Service
Simple Water Damage Restoration provides an informational network and telephone dispatch routing service that connects residential property owners with local independent contractors offering:
- Emergency residential water extraction and flood mitigation
- Industrial structural drying, dehumidification, and moisture testing
- Mold remediation and containment setup
- Residential reconstruction coordination
We do not employ the contractors who arrive at your property. All technicians, contractors, and restoration companies within our network operate as autonomous, independent businesses.
3. Independent Contractor Relationship & No Warranty
Simple Water Damage Restoration does not endorse, guarantee, warrant, or assume legal liability for any work, estimates, contracts, actions, or omissions of independent service providers connected via our service.
Homeowners are solely responsible for reviewing contractor quotes, verifying proof of local licensing, reviewing general liability insurance coverage, and approving written work authorizations before work begins. Any dispute concerning pricing, scope of work, workmanship, property damage, or warranties exists strictly between the homeowner and the independent contractor.
4. Insurance Claims & Estimates
While participating independent contractors assist property owners by compiling moisture mapping logs, equipment run logs, and time-stamped visual damage photos, Simple Water Damage Restoration makes no representation or guarantee that an insurance policy will approve or cover any specific claim. Coverage determinations remain solely at the discretion of your insurance adjuster and underwriter.
5. Response Times & Availability
References to 24/7 availability, same-day response, or 60-to-90-minute technician dispatches represent operational targets. Actual arrival times are subject to independent provider participation, traffic conditions, severe storm surges, local demand, and regional geographic constraints. Immediate availability is never guaranteed.
6. Intellectual Property & Depicted Media
All trademarks, site copy, graphics, layouts, and brand assets on this Site are the property of Simple Water Damage Restoration. All persons depicted in promotional photographs or videos across this website are professional actors or models and do not depict specific contractors or technicians in our network.
7. Limitation of Liability
To the maximum extent permitted under applicable law, Simple Water Damage Restoration, its founders, officers, affiliates, and representatives shall not be held liable for any direct, indirect, incidental, consequential, punitive, or special damages arising out of:
- Your reliance on any referral or match facilitated through our Site or phone line.
- Any delays, failure to respond, or cancellations by independent service providers.
- Property damage, personal injury, mold exacerbation, or financial disputes resulting from contracted mitigation work.
- Errors, downtime, or omissions on this website.
8. User Representations & Telephone Consent
By submitting a service request via our website or initiating a phone call to our dispatch lines, you verify that:
- You are at least 18 years old and authorized to request services for the specified property.
- You consent to receive telephone calls and text communications from our intake representatives and dispatched independent contractors regarding your service request.
9. Modifications to These Terms
We reserve the right to alter, modify, or update these Terms and Conditions at any time without prior individual notice. Any changes will become effective immediately upon posting to this URL. Continued use of our website or call routing after modifications constitutes acceptance of the revised Terms.
10. Contact Information
If you have inquiries regarding these Terms and Conditions, please contact us at:
Simple Water Damage Restoration
San Francisco, CA 94102
Email: info@simplewaterdamagerestoration.com
Phone: 888-841-3845